Privacy Policy
Last updated: October 3, 2024
This Privacy Policy describes how Myssera (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from myssera.fr (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other action required by applicable law.
How we collect and use your personal information
To provide the Services, we collect personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligation, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you
Information you submit directly to us through our Services may include:
- Contact details : including your name, address, telephone number and email address.
- Order information : including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information : including your username, password, security questions and other information used to ensure account security.
- Customer Service Information : including information you choose to include in communications with us.
Certain features of the Services may require you to provide certain information about yourself directly to us. Failure to provide this information may prevent you from using or accessing those features.
What information do we collect about your usage?
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information relating to your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Our payment processors, who collect payment information (e.g., bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies.
How we use your personal information
- Provision of Products and Services : We use your personal information to provide you with the Services in order to perform the contract we have with you.
- Marketing and Advertising : We may use your personal information for marketing and promotional purposes, such as to send you marketing, advertising and promotional communications.
- Security and Fraud Prevention : We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activities.
- Communicating with you and improving the Services : We use your personal information to provide you with customer service and improve our Services.
Cookies
We use Cookies on our Site. For specific information about the Cookies we use, visit Shopify Cookies . Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies.
How we disclose personal information
We may disclose your personal information to third parties for contract performance, legitimate purposes, and other reasons. This may include vendors or partners who perform services on our behalf, as well as business partners to provide services to you.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of these sites.
Children's data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children.
Security and retention of your information
No security measures are perfect, and we cannot guarantee “absolute security.” How long we retain your information depends on a variety of factors, including our legal obligations.
Your rights
Depending on where you live, you may have rights related to your personal information, such as the right to access, deletion, correction, portability, and others.
Complaints
If you have any complaints about our processing of your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Users
We may transfer, store and process your personal information outside your country of residence. We ensure that these transfers comply with applicable laws.
